PRIVACY STATEMENT

This Privacy Statement explains how The Old Man Knives & Tools processes and protects your personal data.

The Old Man Knives & Tools is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified, then you can be assured that this information will only be used in accordance with this privacy statement. The Old Man Knives & Tools may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This privacy statement applies to all personal data processed by The Old Man Knives & Tools.

Table of contents:

1. About us
2. Personal data
3. Purposes
4. Why are we allowed to process your personal data?
5. Management of your personal information
6. Security of personal data
7. Retention period
8. Who do we share your data with?
9. Cookies
10. Your Rights
11. Links to Other Websites

1. About us:

Eberhardt Aziatische Kunst  B.V. acting under the name: "The Old Man Knives & Tools", located at Damstraat 16, 1012 JM Amsterdam, is responsible for processing your personal data, as stated in this privacy statement. The Old Man Knives & Tools can be reached on +31 (0) 20 627 0043 or knivesandtools@theoldman.com. 

1. Personal data

We may collect the following information: 

- name

- contact details, including email address

- demographic information such as zip code, preferences and interests

- other information relevant to customer surveys and / or offers

For the information about cookies that we collect, see under 9. Cookies. 

How do we get your personal data?

We obtain the above personal data directly from you.

1. Purposes

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

• The execution of (purchase) agreements.
• Internal administration
• We may use the information to improve our products and services
• We may regularly send promotional emails about new products, special offers or other information that we think you may find interesting, using the email address you have provided. For example, we may use your personal information to send you promotional information about third parties that we think you will find interesting if you tell us that you wish.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post. We may use the information to tailor the website to your interests.

1. Why are we allowed to process your personal data?

By law, we may process your personal data because:

• the processing of most of the personal data we use is necessary to fulfill our agreement with you, eg when you buy a product. The same applies to the use of data that is necessary for the implementation of pre-contractual measures, for example when you have questions about our products or services;
• the use is necessary to fulfill a legal obligation for us, for example for the fulfillment of tax obligations.
• in some cases you have given explicit permission for the use of your data.

1. Management of your personal information

• You can choose to limit the collection or use of your personal information in the following ways: when asked to fill in a form on the website, please check the box that you can click to indicate that you do not want the information to be used by anyone for direct marketing purposes.
• If you have previously consented to the use of your personal information for direct marketing purposes, you can change your mind at any time by letting us know using our contact details.

1. Security of personal data

We are committed to ensuring that your personal information is secure. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to protect and secure the information we collect online.

1. Retention period

We do not process and store your personal data longer than is necessary for the purpose for which we received it or insofar as we are legally obliged to do so. For example, order data must be legally retained for 7 years because of the VAT. After the goal has expired or been achieved, your personal data will be deleted or restricted. In case of restriction, your data will be deleted as soon as the legal, statutory or contractual retention period no longer prevents deletion.

1. Who do we share your data with?

Your data may be passed on to third parties, and other companies that fall under the main company, because we have to perform an agreement with you or if it is necessary to honour the agreements with you. Consider, for example:

- Logistics partners, for example delivery services such as PostNL.

- E-commerce platforms

- E-mail package providers

- Companies that provide us with order, administration and financial software

In any other case, we will not sell or rent your personal information to third parties unless we have your permission or are required by law to do so. This may be the case, for example, in a criminal investigation

External platforms

We sell (part of) our articles via external platforms such as Bol.com. If you place an order through this or other platforms, the external platform will share your order and personal data with us. We use this information to process your order and will handle your personal data carefully.

1. Cookies

What are cookies?

• A cookie is a small file that requests permission to be placed on the hard drive of your computer. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by collecting and remembering information about your preferences.
• Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Which cookies are there / do we use?

• Functional cookies: are cookies that are necessary to provide the services you have requested. The website will simply not function without these cookies. Consider, for example, cookies to remember what you have placed in the shopping cart.
• Analytical cookies: are necessary to ensure that our websites match the wishes of our users as closely as possible by determining anonymously how users use our websites.

For example, we use traffic log cookies to identify which pages are being used. This helps us analyze web page traffic data and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is deleted.

What do we use:

• Google Analytics (1st party cookie)

This is an analysis program that helps us to analyze and improve the website. This includes keeping track of the number of visitors to the website.

• Google Ads Conversies

For example, it can be made clear what the result of a campaign is by looking at the behaviour surrounding clicking on an ad.

• Hotjar

This analytical tool provides insight into visitor behaviour on a website.

• Marketing and other: these are, for example, tools that serve marketing purposes.

What do we use:

• Google Ads Remarketing

Targeted advertising and showing relevant advertisements.

• Facebook

The purpose of this is to show relevant advertisements.

For the cookies that these third parties place, we refer you to the statements on the websites of these parties. Because the statements can change regularly, we recommend that you regularly consult these privacy and cookie statements.

Managing cookies:

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This can ensure that you cannot take full advantage of the website.

1. Your rights:

As a data subject, you have a number of rights with regard to the processing of your personal data. If you wish to exercise the rights below, please contact The Old Man Knives & Tools at knivesandtools@theoldman.com. You have the following rights:

Access, rectification and deletion

You have the right to know which of your personal data we process and you may subsequently request that it be rectified or deleted.

Restriction of Processing

You have the right to request us to limit the processing of your personal data, for example, if the data is no longer correct, the processing is unlawful, we no longer need your personal data or while awaiting a decision on the objection you have made against processing.

Right to object

You have the right to object to the processing of your personal data. If you object to the use of personal data for direct marketing, we will no longer use your personal data for this.

Data portability

You have the right to receive your personal data from us in a structured, commonly used and machine-readable form, so that you can transfer it to another party, when you have given us permission to process your data and when the processing has been done automatically.

Revoke consent

If we have obtained your data for a specific purpose based on your consent, you may withdraw this consent at any time. Withdrawing consent does not affect the lawfulness of the processing prior to withdrawal.

Complaints

If you have a complaint about the use of personal data by The Old Man Knives & Tools, you have the right to file a complaint with the Dutch Data Protection Authority.

1. Links to Other Websites

Our website may contain links to other interesting websites. However, when you use these links to leave our site, please note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of the information you provide while visiting such sites and such sites are not governed by this privacy statement. You should be careful and look at the privacy statement that applies to the website in question.